Powering customer and colleague engagement

ESG is the team behind the UK’s leading engagement platform. We help business leaders build connectedness, communication and commitment amongst the two audiences that matter.

Whether it’s reaching out to your customers or bringing together your colleagues you’re investing in the critical relationships and digital efficiencies that drive productivity and performance, service and satisfaction, retention and revenues.

We make it easier to do engagement better.

Why engagement matters


Slick, smart, simple

Say hello to a mobile-first platform that lets you own for the first time both customer and colleague lifecyles, transforming revenues, relationships and your employer brand.

  • a glossy App with all your communication, information and automation essentials behind one front door
  • an intuitive control centre for managing content, features and users in the Hub 
  • hundreds of system integrations made simple through Connect
  • the strategy-shaping analytics and insights of Intelligence

Your success platform


Connect your world

Connect customers and colleagues to everything and everyone they need. Mobilise them by putting all those engagement essentials at their fingertips. Create a universal digital workspace that streamlines, supports and satisfies. Embed the Engage App on every device, at every touchpoint.

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A platform for CXOs

Mobile comms tool for the HRD? Check. Nextgen Intranet for the COO? Check. System enabler for the CIO? Check. Revenue and loyalty builder for the CMO? Money saver and profit generator for the CFO? Innovation and improvement catalyst for the CEO? Check, check, and check.

Delivering for the C suite


Five pillars of engagement

Our five pillars of engagement underpin your journey to engagement success, cutting the challenge down to size and giving you a clear guiding framework for action. Just focus on the pillars and you're 90% of the way there.

Take five: Your engagement essentials


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Latest

Predictable headline of the day – app usage up!
20 March 2020
We’ve been keeping a very close eye on app usage figures the past few days, this week’s daily average shows 286% more interactions than our previous busiest ever day
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Video: What colleague engagement is all about
20 March 2020
Let's hope connecting, helping and supporting the workforce stays the new normal
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Covid-19 - Business as usual
18 March 2020
Just to advise that for Engage Solutions Group it is very much business as usual. We remain fully operational, with sales, support and professional services now largely working remotely.
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Business as usual - A reflection
15 March 2020
Peter Gill reflects on the impact the coronavirus is having companies and the need for them to remain engaged with their workforce.
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Together, apart
13 March 2020
They say that every cloud has a silver lining and the shimmer from the current viral gloom for law firms will surely be their greater preparedness for next time.
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In case of emergency, break...out your app
3 March 2020
There’s rarely a time when there isn’t an event in the news that highlights the need for an organisation to be agile. Currently it’s the threat of a pandemic.
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