Communication is key

Communication is important in improving employee engagement.

We’ve written about its importance before. It’s not the be all and end all, but it’s definitely part of the foundations when it comes to improving engagement.

Communication is a two-way thing; you and them. Not just you, and certainly not just them. Listen and learn from each other – key principles of any relationship; personal or professional.

Stick to regular team meetings, one-to-ones and send those newsletters.

But ensure that you keep things informal too; those casual chats in the kitchen go a long way to removing any hierarchical barriers. Ask them about their weekend – and tell them about yours.

Purely asking about their lives could be seen as box-ticking, but telling them about yours makes you human and reminds them that, yes – you might be higher up than them, but that you both have similarities.

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