What are the 4 ingredients to a happy, productive and motivated workforce?
1. Leaders with a vision who value how individuals contribute
2. Managers who empower rather than control their staff
3. Values that are lived and not just spoken, leading to a sense of trust and integrity
4. Employees who have the opportunity to voice their views and concerns.
Every organisations success is built on its people so get the people bit right and you are likely to have motivated, productive staff and a more successful business. Get it wrong and you may be faced with low morale, poor levels of motivation and higher levels of absence and you will often be lacking that creative spark – particularly when it comes to interacting with your clients.
What is employee engagement?
Engagement comes from above, it’s about creating a cultural shift in the way organisations behave.
Leadership: It’s up to leaders to set out their stall for the future – a vision that is good for the organisation and that means something to staff. But this must be ongoing and not just a one-off – keep communicating!
Line management: For organisations to thrive in the future they need managers who can relate to their staff. What weight does your organisation give to ‘soft management skills’ like active listening, motivating and empowering? Are managers equipped and confident in the skills needed to effectively manage staff and get the best out of them?
Voice: Your employees know first hand what works and what doesn’t. If you can harness that knowledge productively you will get better decision making and more innovation. It’s a fantastic way to start motivating your staff.
Trust: Effective managers and commitment from the top of the organisation are some of the key ingredients in the recipe. But integrity is about making good your promises. Policies on things like quality and diversity have to be seen to work. Are managers practicing what they preach?